Frequently Asked Questions
Finpaytech is not a bank. We’re a licensed Electronic Money Institution (EMI).
Yes, we operate under the UK’s Financial Conduct Authority (FCA) as a licensed Electronic Money Institution.
We only service a select clientele making payments above a certain threshold. If you think you qualify, please reach out to our team to determine your eligibility.
Your money is safe and 100% liquid at all times. We keep your funds separate from ours, storing them in well-known UK and EEA banks. We operate under the regulations of the Financial Conduct Authority (FCA) and are regularly audited.
Your data is protected with robust encryption protocols. We are unwavering in our commitment to safeguarding your personal information and will never disclose it without your consent.
We accept both companies and private individuals as clients.
Finpaytech reviews each client by hand, enabling us to work with complex business structures. However, we have a strict policy against working with industries like gambling, crypto, adult, and similar high-risk sectors.
Pricing varies depending on the intensity of the compliance process and account type. For a detailed breakdown of our fees, please visit our pricing page.
Currently, Finpaytech cards can only be issued to individuals and companies located in the European Union, though they can be used globally.
Yes, we do! You can find options to access both within your account.
Typically, it takes 48 hours to receive a decision. If any documents are missing or the structure of your company is exceedingly complex, it might take
Required documents include proof of identity, address, and business documentation. If more details are needed, our compliance officers will contact you.
Payments come from the Finpaytech master account. Including your company name in the payment reference is recommended for clarity.